PlayGrand Casino review

A sophisticated real money casino from White Hat Gaming with over 1,000 slots and live dealer tables. Get 100 Play n Go slots on your first THREE deposits.

Popular Games at PlayGrand Casino

CASINO OVERVIEW, PROFILE AND RATINGS

WELCOME PACKAGE

Up To $1,000 Bonuses

And 100 Play n Go Free Spins

SIGNIFICANT TERMS:
18+. New Players Only. Terms apply.

BANKING OPTIONS

Min Deposit: $10  |  Min Withdrawal: $20

Max Withdrawal: No Limit

Withdrawal Time: Up To 48 Hours

Visa Debit and Credit Mastercard SkrillNetellerEcopayzInteracTrustyWire TransferPaysafecard

SOFTWARE AND GAMES

Total Games: Over 1,000

Games Suppliers: Over 50

GENERAL INFORMATION

Name: PlayGrand Casino

Website: www.playgrand.com

Operator: White Hat Gaming

Launch Date: 2015

Licence: Malta Gaming Authority

THE CASINO HEAT RATINGS

Software & Games

10

Bonuses & Promos

9

Cashier Options

9

Withdrawal Times

8

Reputation

9

Overall Score

9.0

WHAT WE LIKE

  • Sophisticated brand
  • Massive slots catalogue
  • Interac accepted
  • Evolution live tables
  • Live chat support

WHAT WE DON'T LIKE

  • No phone support

ABOUT THIS CASINO

PlayGrand is an impressive real money casino for Canada that has a smart, VIP feel that suggests it wouldn’t look out of place lining the streets of a high-class gambling destination like Monte Carlo on the French Riviera. It is another in the long list of White Hat Gaming casinos that we have reviewed extensively here at The Casino Heat. Sister sites include 21 Casino and Gate 777. The good news is that Play Grand delivers on the promise made by its gleaming exterior – if you choose to sign up here you can expect to be treated to a top tier casino experience, with 1,000s of slots and table games to choose from, a generous and bespoke loyalty program, and professional and courteous customer support and VIP management. This is typical of all the casinos in the White Hat list and those who have played at others will be familiar with the set up.

New players at PlayGrand can claim up to $1,000 and 100 bonus spins on top Play n Go slots, using a range of payment options that includes Interac, Visa and Trustly.  You can find out more by reading this comprehensive review, with more information on all areas of the operation, or simply head over there now and sign up to claim your bonus and start playing.

Have fun, and gamble responsibly!

Is PlayGrand Casino legit?

Before we dig into the bonuses and games, let’s address a question people often ask when they hear about a new online casino. Namely, can this casino be trusted, or to put it simple, is PlayGrand a scam? Well, we’ve done the hard work for you here and we can say after all our research that PlayGrand is legit. And for proof, this 5 point check list tells us that this is a casino operation that you can trust:

  • LICENSE: Fully licensed by the Malta Gaming Authority
  • GAMES: Games are all supplied by fully licensed software companies with good reputations
  • TERMS: Fair and transparent terms and conditions to all bonus offers. No hidden catches!
  • SUPPORT: Professional customer support from agents on call 24/7 via live chat function on site
  • PAYMENTS: All transactions are secure and made through a Secure Socket Layer Connection (SSL)

These points should give you peace of mind that PlayGrand is a safe and secure place to gamble. Now, let’s learn more about what’s on offer there.

PlayGrand Casino BONUS AND FREE SPINS

Slots players will love the experience at PlayGrand and it all starts with the welcome package that combines a decent deposit bonus with a three step free spins offer covering three of the very best Play n Go slots of all time, including the cult classic high variance slot, Book of Dead. You just need to sign up and make a deposit to get in on the action. Here’s how it breaks down:

  • 1st Deposit: 100% up to $300 and 30 free spins on Reactoonz slot
  • 2nd Deposit: 50% up to $500 and 50 free spins on Book of Dead slot
  • 3rd Deposit: 25% up to $200 and 20 free spins on Legacy of Egypt slot

PLAYGRAND CASINO BONUS CODES

This is a superb package as anyone who has ever played any of those three games will know. Reactoonz is another very popular grid game which is highly entertaining and a rare choice for a free spins offer so don’t miss out. There is no bonus code required to claim your welcome package. Registration takes just a few minutes and there are plenty of deposit options available as we explain in this review.

Wagering Requirements: Like all the other casino bonuses featured on this site, the PlayGrand bonus comes with wagering requirements. These are 35x the value of the deposit and the bonus and must be met before any withdrawal can be made. Should you withdraw before meeting these criteria then you will forfeit both the bonus and your winnings. Also bear in mind that some games have a greater weighting when wagering towards your total. Higher RTP games will count less as they present a higher risk to the operator. Check the site for full details of this.

Like most White Hat Gaming sites, PlayGrand comes with a full rewards program which includes regular weekly and monthly free spins and deposit bonuses, bespoke offers tailored to your own gameplay, and special competitions and prize draws built around new game launches or groups of games. Everything is advertised on the promotions pages and in email and SMS communications. Also check out their loyalty program which rewards all your wagering with points that can later be traded for bonus funds. Every $10 you wager on slots earns you 2 points, and every 200 points converts to $1 bonus.

High rollers can also expect to be well treated here – the VIP-style exterior is not just for show! You will need to be playing regularly to be invited to become a VIP member, but should you reach that level you can expect personal account management, faster withdrawals, birthday bonuses, enhanced offers and exclusive entry to VIP only competitions.

CASINO LICENSING INFORMATION

This casino is licensed by the Malta Gaming Authority. This means that you can enjoy safe, secure and fair gaming. All the games have been fully tested and audited by third parties and all financial transactions are secure and encrypted. Find our more in our guide to Online Gambling Law in Canada.

GAMES AND SOFTWARE

PLAYGRAND SLOTS

There are fewer better operators when it comes to real money slots in Canada than White Hat Gaming. They have built a reputation for brands that offer a vast collection of games spanning the last three decades, from timeless classics like Immortal Romance by Microgaming, to the latest hits like Vegas Night Life from Netent, low variance games like Esqueleto Explosivo from Thunderkick, to high variance slot monsters like 300 Shields by NextGen. Every type of game is covered in a list of slots that counts more than 1,000 in total, provided by more than 50 software developers, with new ones added every month.

It would be impossible list all the titles, here, but we can give you a flavour of what is on offer. The great thing about this site is that the clever game menu system allows you to search individually by game as well as by game group – new and jackpots – and supplier. In fact, if you click the Providers link at the top of the game menu you’ll open up a full listing of every supplier on the site. You can scroll all the way down from 1×2 Gaming to WMS.

The big names are all represented, with NetEnt and Microgaming leading the pack. Classics like Starburst, Thundertstruck 2 and Gonzo’s Quest sit side by side with the latest releases like Cash Noire and Disco Danny. WMS themselves, a name that is synonymous with great slots, have their Raging Rhino games, Spartacus Megaways and Amazon Queen. You’ll also spot Quickspin, with Sticky Bandits and Joker Strike, Blueprint with Eye of Horus and Genie Jackpots, Red Tiger with Mystery Reels Megaways™ and ELK Studios with Platooners and Black River Gold. Look out as well for new and up and coming studios like Nolimit City, Relax Gaming and Fantasma. Its always worth dipping into something new from them from time to time.

For those who want to test their luck in the jackpot games area there are some real treats here too, and potentially life-changing jackpots in the form of Mega Fortune and Mega Moolah, Lotsaloot, Cash Splash and Reel King. Remember to check the minimum stake required to play for the jackpots in these games as some require you to be playing with higher stakes if you want to bE in the race.

PLAYGRAND LIVE CASINO

Moving into the live casino area and there are lots of tables to try from Evolution Gaming who are the world’s top software supplier in this field. They have been around for over a decade and in that time have created both traditional format live games and some interesting variations on traditional casino games, as well as totally new and unique ones. Classic blackjack tables seat 7 players, with Bet Behind options available allowing players not sitting at the table to bet on seated player’s hands. There are also live American and European roulettes to try, as well as interesting variations like Immersive Roulette, with playbacks and multiple camera angles, and Lightning Roulettes where lightening strikes during the wheel spin highlight numbers chosen for additional multiplier payouts of up to 500x. Other popular table games available in the live area at PlayGrand include Baccart, Sicbo and Hi Lo.

Those who aren’t big fans of traditional cards and dice games can still enjoy live action in the form of the Gameshow formats, created by Evolution exclusively for the online environment. The first of these to be built was Dream Catcher, a Wheel of Fortune style game where players bet on the spin of the wheel and win if the pointer lands on their chosen numbers. Attractive hosts and stylish backdrops add to the thrill of these games, so they are definitely worth a look. They were built with a slots audience in mind, so if you enjoy reel action then you might also like Dream Catcher and it’s sister games, Monopoly Live, Crazy Time and Mega Ball.

The live suite at PlayGrand is available at a wide stake range, from $1 to $1,000s per hand, and all the croupiers are English speaking and professionally trained.

CASHIER OPTIONS

The cashier at PlayGrand is simple and easy to use and offers a good range of payment options. Deposits can be made with credit or bank cards displaying the Visa or Mastercard icon. eWallets include Neteller and Skrill, and the very popular Interac service is also available. The minimum deposit value is $10 and funds will always appear instantly in your account.

PLAYGRAND CASINO WITHDRAWAL TIME

Withdrawals can take up to 48 hours to process, and the minimum withdrawal value is $20. Remember that after the funds have been approved, it will take a further 3 to 5 days for money to appear on your bank or credit card balance. For a faster withdrawal, eWallets are a better option as the funds will appear there instantly. You can find a list of instant withdrawal casinos in our magazine pages.

The banking service at all White Hat sites is generally efficient and we can say that whilst the withdrawal period is advertised at up to 48 hours, often your transaction will be processed more quickly. If you like low deposit casinos you can also find more in our $10 minimum deposit article.

CUSTOMER SUPPORT AND REPUTATION

PlayGrand has been in operation since 2015 in Europe, the UK, and Canada, and since launch it has become a popular choice for gamblers looking for a trusted, safe and reliable place to spend their money. The White Hat platform it sits on is also enjoyed by many players and here at The Casino Heat we are big fans of all the sites in the group. The service is always professional and the websites have been built to be easy to navigate on both mobile and desktop.

When it comes to customer support there are two ways to contact the team at PlayGrand – via email, and via live chat. Both are available 24/7. There is also a very good FAQ section on the site which can be helpful if you have a basic query and don’t want to wait to speak to an agent. Feedback we have heard within the industry about PlayGrand suggests that the team are very helpful, professional and efficient in their responses.

It is also important to know that PlayGrand is licensed by the Malta Gaming Authority (MGA) who are the number one jurisdiction for online gambling worldwide. The MGA are known for upholding high standards and they will also be able to help should you enter a dispute with the casino. In these instances, normally things can be resolved pretty quickly. However, in rare cases where this is not the case then there is a procedure, approved by the licensor, for using a 3rd party arbiter to resolve the problem.

OUR VERDICT

PlayGrand easily passes every test and gets the seal or approval from The Casino Heat team.

This is a top-class gambling site delivered with a professional touch by a first rate and licensed operator. Before we had even looked through the game catalogue, the branding and design impressed us. The website has the look of a destination built for a sophisticated and discerning audience and we are pleased to say that is backed up by the real experience that you get when you register and start to play. There are few casinos out there that can match PlayGrand for its game catalogue, whatever your tastes are, and for slots players this is a top, top destination. Meanwhile, the cashier is simple and has all the popular options, and the 24-hour support service is helpful and professional.

If you like what you hear, then dive into PlayGrand right now and enjoy 100 Play n Go spins as well as that $1,000 bonus package. Good luck, and have fun!

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